Now that your fundraiser is complete, it's time for your hard work to pay off! The post-fundraiser experience just has 2 steps:
1. Restaurant Updates the Sales Total
Restaurants generally report the sales total within 72 hours after the event date. We send you an email when it's updated, but you can also view it by signing in to your GroupRaise account. On your homepage, click on Recent Meals then select the event in question to get to the Meal Info Page.
If it has been longer than 72 hours and your sales total has not yet been reported, check the restaurant's Location Policies (on this same page) to see if they require a tax form before processing a check. If nothing is required or you've already uploaded a tax form to your profile, reach out to our Customer Support team so they can follow up with the restaurant.
2. Restaurant Delivers Donation Check
Donation checks are mailed to the address listed on your Group Profile within 4-6 weeks after the date of your event. If you'd like to follow up on this process, you can touch base with the restaurant via the Meal Talk chat feature or by using their contact information on the same webpage you view the sales total.
Having trouble reaching the restaurant? Let us know.