How do we receive our Meal Donation after the event?

NOTE: This page includes general information about the post-event process, but it can vary from restaurant to restaurant. For the most accurate information, please reach out to the restaurant directly using the Event Messenger on your Meal Management Page.

For information about Online Donations after your fundraiser has ended, click here.

Now that your fundraiser is complete, it's time for your hard work to pay off! The post-fundraiser experience just has 2 steps: 

1. Restaurant Updates the Sales Total

Restaurants generally report the sales total within 72 hours after the event date*. We send you an email when it's updated, but you can also view it by signing in to your GroupRaise account. On your homepage, click on Recent Meals then select the event in question to get to the Meal Management Page.

If it has been longer than 72 hours and your sales total has not yet been reported, check the restaurant's Restaurant Policies (on this same page) to see if they require a tax form before processing a check. If nothing is required or you've already uploaded a tax form to your profile, reach out to them to check in! You can send the restaurant a quick message using the event messenger just below the Restaurant Policies. 

Having trouble reaching the restaurant? Let us know. 

2. Restaurant Delivers Donation Check

Donation checks are mailed to the address listed on your Group Profile within 4-6 weeks after the date of your event. If you'd like to follow up on this process, you can touch base with the restaurant via the Event Messenger feature or by using their contact information on the same webpage you view the sales total.

If for any reason you would prefer to pick up the check as opposed to having it mailed, you will need to coordinate this with the restaurant directly. It is up to their discretion to approve such requests.

Having trouble reaching the restaurant? Let us know.

*IMPORTANT: This can vary from restaurant to restaurant. For the most accurate information, please check the Restaurant Policies or reach out to the restaurant directly using the Event Messenger on your Meal Management Page.