What is a Chip City Cookies Fundraising Campaign?
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Chip City Cookies Fundraising Campaign is a low-effort and convenient way to raise money for your organization.
When you create a Chip City Cookies Fundraising Campaign, supporters can purchase a Jumbo 6-Cookie Box Special from your Fundraising Campaign Page and redeem their order in-store during their next visit! For every Jumbo 6-Cookie Box Special purchase, 25% will be donated back to your organization. A Jumbo 6-Cookie Box Special is 1 Box Special of 6 Chip City Cookies of your choice (flavors vary upon date and location). Each cookie measures approx. 4" and weighs approx. 5.5 oz
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Common questions
How does a Chip City Cookies Fundraising Campaign work?
Making a Fundraising Campaign Request
Fundraising with Chip City is easy! First step is to sign up and request a campaign. While your request is under review, you can get started customizing your campaign, campaign start and end date, your fundraising goal & more!
Once you’ve requested a campaign, your campaign will typically be approved within 1-3 business days. You will receive an email notification if your campaign is approved and then it’s time to promote!
Promoting Your Campaign
When you create a Chip City Cookies Fundraising Campaign, you receive a custom promo kit with 20+ tools to help you spread the word with your supporters and on social media-including social media feed and story posts, videos, and captions as well as templates for text and email blasts to your network.
Pictured Above: Social Media Post Image - Promo Tool Example
All that's left is to share your Campaign Promotion Page on social media, send an email blast to your friends and family, anything to spread the word to your community about how they can give back and get great benefits in the process!
Supporters can give back to your organization by buying a Jumbo 6-Cookie Box Special for themselves, or as a gift from your unique Campaign Promotion Page and redeem them at their nearest Chip City Cookies location.
Receiving the Donation
We will keep you updated on supporter participation throughout the duration of the campaign. Once the end date has passed, we will email you the results and mail a donation check of all proceeds earned during the campaign to the address you have provided. The check will be delivered within 4-6 weeks of the campaign end date.
*Please Note:The final campaign donation will be subject to standard card processing fees placed by payment processors ($0.49 + 2.6%) + $1 for check processing. GroupRaise does not charge a platform fee or take a % of your online donations.
Is my group eligible to participate in a Chip City Cookies Fundraising Campaign?
Organizations are welcome to submit a signup request. You will be notified by email if your signup application has been approved. The clock starts once you’ve received an email notifying you that your campaign has been confirmed! Campaigns are typically confirmed within 1-3 business days of signing up.
In addition to supporting my cause, why should supporters buy Jumbo 6-Cookie Box Special?
Whether buying it as a surprise gift for your team, or as an enjoyable time for the family, the Jumbo 6-Cookie Box Special is a classic that everyone can enjoy.
How much will my organization raise from a Chip City Cookies Fundraising Campaign?
Promotion is key! Spread the word via multiple channels–like social media, text and printed flyers–and add team members to your campaign to exponentially increase awareness of your fundraiser.
Do supporters have to be in my area to participate in my campaign?
Not necessarily. This offer is valid at participating Chip City Cookies locations across the U.S listed here.
MANAGING YOUR CAMPAIGN
Is there a minimum purchase requirement to receive donations for my Chip City Cookies Fundraising Campaign?
No. There are no campaign minimums to participate. All you have to do is create a campaign and promote this magical deal to your community!
How much do we sell Jumbo 6-Cookie Box Special for?
A Jumbo 6-Cookie Box Special costs $40.00 and your organization receives 25% of the purchase price*. Each Jumbo 6-Cookie Box Special is redeemable at any participating location.
*Keep in mind: Standard credit card processing fees + $1 for check processing deducted from your total donation.
How much money can my organization raise?
Considering that the Jumbo 6-Cookie Box Special costs $40.00 and the standard credit card processing fees plus $1 for check processing will be deducted from your total donation, the amount you raise will depend on how many people participate. It will be very important to promote your page.
How do I set a fundraising goal for my Chip City Cookies Fundraising Campaign?
Once you complete the signup for a Chip City Cookies Fundraising Campaign, you will immediately be prompted to set a fundraising goal. This can be a dollar amount ($500.00 for example) or a number of Jumbo 6-Cookie Box Special you’d like to sell.
Note: Once your campaign has started, you will not be able to adjust the type of goal you have created (Jumbo 6-Cookie Box Special vs total donation amount). For example: if you set a fundraising goal of $500.00, after the campaign start date you can increase the goal to $700.00, but you cannot change the goal to 50 Jumbo 6-Cookie Box Special.
Can I adjust the timeframe of my Chip City Cookie Fundraising Campaign?
Absolutely! After submitting a request, you will be prompted to adjust the timeframe of your campaign while your request is in review. You can adjust the start date of your campaign up until the first purchase is made on the campaign. Campaigns have a maximum duration of 90 days–besides this, feel free to customize your campaign to a timeframe that works best for your schedule!
Note: By default, campaigns will begin the day after they have been reviewed and approved. After the first purchase, any changes to your end date must be requested by messaging our support team.
How do I view and adjust my Chip City Cookies Fundraising Campaign settings?
Once you create a Chip City Cookies Fundraising Campaign you will be able to manage all of the details of your campaign from your Campaign Management Page.
(Pictured Above: Example of campaign management page)
From this page you can adjust the campaign settings listed below (“Manage” tab), access your promo tools (“Promote” tab), and view all supporters of your campaign so far (“Supporters” tab).
Customizable Campaign Settings:
- Fundraising Goal
- Campaign Start and End Date
- “Why We’re Raising” Description
- Organization Logo
What is my Chip City Cookies Fundraising Campaign Promotion Page?
Once your campaign is live, you will get a Campaign Promotion Page where your supporters can buy the Jumbo 6-Cookie Box Special and give back to your organization. This page is unique to your campaign and highlights to supporters why you’re raising, campaign progress, and a list of all donors so far!
Members of your community can purchase Jumbo 6-Cookie Box Special for themselves, or as a gift for friends and family, and redeem them at any Chip City Cookies location in the U.S. Once your campaign is complete, a donation check will be mailed to the address listed on your organization’s profile
How can I make sure I have a successful Chip City Cookies Fundraising Campaign?
The best way to have a successful fundraising campaign is to make sure people know about it! Here are a few tips to keep in mind:
- Set a goal. To be successful, you should have a fundraising goal in mind that you want to hit. Your Campaign Promotion Page helps supporters visualize your progress and motivates them to help you get there.
- Get your organization involved. Add team members to your campaign to exponentially increase awareness of your fundraiser.
- Spread the word via multiple channels. We offer 20+ custom tools spanning social media, printed flyers, text and email to help you stay on top of promotion.
- Choose a campaign timeframe that is ideal for the supporters you want to reach. Organizers tend to run campaigns for 14-30 days surrounding a popular event or season (Back-to-School, Halloween, etc) to allow time for people to participate without losing the sense of urgency that can fade with longer campaigns.
(Pictured Above: Example of custom campaign promotion page)
How do I view my Chip City Cookies Fundraising Campaign progress?
You and all of your supporters can view your progress from your Campaign Promotion Page!
(Pictured Above: Custom Campaign Promotion Page)
Here you can view the number of Jumbo 6-Cookie Box Special sold, total donations so far, and also view a full list of supporters along with their personal messages for your campaign.
How do I see who has supported my Chip City Cookies Fundraising Campaign so far?
View all supporters of your campaign from the “Supporters” tab of your Campaign Management Page:
(Pictured Above: Example of supporter tab in the campaign management page)
Access your Campaign Management Page by signing in to your account and clicking “Manage” next to your active/upcoming campaign on your GroupRaise dashboard.
CAMPAIGN PROMOTION
When/how often should I promote my Chip City Cookies Fundraising Campaign to my community?
A potential supporter must see a message at least 7 times before they'll be provoked to an take action.
Most people do not act the first time they are prompted to support your campaign. There are a few reasons for this:
- Too busy at the moment
- Don’t have a credit card nearby
- Have questions about the program
- Want to talk to someone else before deciding
- Waiting for social proof that other people are getting involved
There is an easy way to counteract this: spreading the word over multiple channels, at key milestones of your campaign! This reminds supporters that this is something they can still benefit from and how easy it is to participate.
We have done the work of creating the social posts, emails and texts that you need AND we go one step further to send you email notifications prompting you to post in specific channels at key moments of your campaign! Here are the best times to give your promotion a boost:
- First day of your campaign
- Days 2-3 of your campaign
- Weekly reminder, ideally early in the week
- Goal-related milestones hit (25%, 50%, 75% to goal)
- Time-related milestones hit (halfway through the campaign, one week left)
- Deadline reminders (72, 48 hours)
- Last day of campaign
If you ever have any questions about promotion, we can help! Just reach out to our support team or send us an email to support@groupraise.com and we’d be happy to help guide you through your promotion strategy for your campaign.
What promotional tools will I receive to help promote my Chip City Cookies Fundraising Campaign?
We generate over 20 promo tools to save you time while expanding your reach. These tools are always accessible from your Campaign Management Page and, as a bonus, we’ll send you notifications via email recommending what to post (and where!) at key moments of your campaign. Promo tools include:
- Campaign Promotion Page
- Printable Flyer
- Social Media Images (with suggested captions!)
- Social Media Story Posts
- Social Media Videos
- Forwardable Texts
- Forwardable Emails
- Facebook Event Banner + Description
You can use these tools to create your own promotion strategy or use our Campaign Promotion email notifications as prompts to post! All captions, texts and emails are suggestions that you are free to edit to whatever suits the needs of you and your organization.
There is an issue with one of my Chip City Cookies Fundraising Campaign promo tools, what do I do?
All promo tools are designed based on information in your profile associated with your campaign. If the information in an image or video is incorrect, please first check your campaign settings to confirm that the information in the image/video is not accurate.
Keep in mind that any changes made to your campaign require at least 24 hours to be applied to promo images and videos. This applies to changes to your fundraising goal, number of supporters, total donations so far, etc.
If there is an issue with any of your tools beyond this, please reach out to our support team so we can look into it further and get you back on track!
How do I add people to my team to help promote my Chip City Cookies Fundraising Campaign?
When it comes to fundraising promotion, the more the merrier! Enlist help from your organization and anyone who wants to get involved (and increase your donations by up to 10x!) by building a Fundraising Team.
When you invite someone to join your team they will receive an email invitation. They become “Active” once they accept this invite and will then get access to all the same promo tools you do as an organizer, as well as email notifications prompting them when it’s a good time to post!
Team members will receive a unique Campaign Promotion Page url with their own referral code that allows you to track which Jumbo 6-Cookie Box Special purchases came from their promotion efforts from your Campaign Management Page. You can also set a Fundraising Goal for each member as motivation to get the word out!
I was added as a Team Member to a Chip City Cookies Fundraising Campaign, what do I do?
As a team member, your role is simply to support the campaign organizer in their promotion efforts, and we’ve made this easy!
Once you’ve accepted your email invitation, you will get a unique referral url to use in your promotion that will help the organizer track all purchases attributed to your promotion efforts.
The organizer will set a fundraising goal for you that you can then adjust to an amount that you feel is achievable. To help you reach your goal, you will also get access to promo tools custom-made for this campaign and email notifications prompting you to post in specific channels at key moments of the campaign!
Have more questions? Contact the organizer of the fundraising campaign or reach out to our support team.
PURCHASING JUMBO 6-COOKIE BOX SPECIAL
How much of the Jumbo 6-Cookie Box Special price goes back to my organization?
25% of each 40.00 dollar ($40.00) Jumbo 6-Cookie Box Special goes back to your organization*. Each order one is redeemable at any participating Chip City Cookies location.
*Keep in mind: Standard credit card processing fees + $1 for check processing deducted from your total donation. Campaigns resulting in no sales are not charged these small fees.*
How do supporters purchase the Jumbo 6-Cookie Box Special from my campaign?
(Pictured Above: Example of purchase experience - campaign promotion page)
Supporters can buy on your Campaign Promotion Page as soon as your campaign begins! They can purchase as many as they want in one transaction and they have the ability to gift them to those they care about.
What are acceptable payment methods for the Jumbo 6-Cookie Box Special ?
You can purchase online on your Campaign Promotion Page via debit or credit card (Visa, MasterCard, Discover, or American Express).
What products are available for my supporters to order through my Chip City Cookies Fundraising Campaign?
Supporters can purchase the Jumbo 6-Cookie Box Special through your Campaign Promotion Page. This is redeemable at any participating location.
*Please Note: The final campaign donation will be subject to standard card processing fees placed by payment processors ($0.49 + 2.6%) + $1 for check processing. GroupRaise does not charge a platform fee or take a % of your online donations.
Does my codes for the Jumbo 6-Cookie Box Special expire?
No! Once you buy them, you can redeem it at any time.
REEDEEMING JUMBO 6-COOKIE BOX SPECIAL
Where can supporters redeem their Jumbo 6-Cookie Box Special?
They can do it at any Chip City Cookies location, listed here.
How will supporters redeem their Jumbo 6-Cookie Box Special ?
Supporters of your campaign will receive email confirmation with a link to access their redemption codes once their purchase is complete.
Once they click “Redeem (or Gift) Your Jumbo 6-Cookie Box Special” in the same email, they will be able to see all the Jumbo 6-Cookie Box Special codes associated with their purchase and they can redeem them at their preferred location.
NOTE: Customers may NOT use a screenshot for code redemption. Must show a live webpage so that steps below can be completed.
To Redeem:
One Jumbo 6-Cookie Box Special redemption code is valid for one Jumbo 6-Cookie Box Special. You can choose the flavors in the store and keep in mind flavor options vary upon date and location.
In-Person Redemption
- Visit any Chip City location and present your redemption page to a Chip City Cashier and inform them that you have a Fundraising Jumbo 6-Cookie Box Special (s) to redeem.
- CASHIER selects “Redeem this Code”, which will display a pop up window (see Step 3)
- CASHIER selects “View Code” in the pop up window. Note: For now, all that will be needed is for you to review the code and mark it as redeemed.
- CASHIER selects “This Code Has Been Redeemed”. Pressing this button will indicate to the GroupRaise system that the order has been redeemed and no further action is required
NOTE: if you encounter any issues redeeming, please contact our support team at support@groupraise.com and we will contact Chip City Cookies to resolve it.
When will my supporters receive their Jumbo 6-Cookie Box Special redemption codes?
Immediately! After they have purchased from your Campaign Promotion Page, they will receive an email notification letting them know that their payment has been processed with a link to access the redemption codes.
One of my supporters is having an issue redeeming their Jumbo 6-Cookie Box Special, how can I help them?
If a campaign supporter is encountering an issue redeeming their Jumbo 6-Cookie Box Special, it is best for them to contact our support team at support@groupraise.com. We will need to know the name and email address associated with the order, as well as the specific issue they need resolved. If relevant, attaching screenshots is useful. You can also let the store manager or supervisor know about the issue.
RECEIVING MY DONATION
When (and how) will I receive my donation for my Chip City Cookies Fundraising Campaign?
When your campaign is complete, you will receive an email notification letting you know how much you’ve raised for your organization. Your donation check will be mailed to the address listed on your organization profile within 4-6 weeks of your campaign end date.
Interested in receiving your donation in another way? Let us know by sending our support team a message!
*Please Note:The final campaign donation will be subject to standard card processing fees placed by payment processors ($0.49 + 2.6%) + $1 for check processing. GroupRaise does not charge a platform fee or take a % of your online donations.
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