Regal Fundraising Campaign - FAQ

What is a Regal Fundraising Campaign?

The Regal Fundraising Campaign is a low-effort and convenient way to raise money for your organization. Regal Movie Ticket Bundles consist of “2 movie tickets valued at 30.00 dollars ($30.00)”. Supporters can purchase from your Fundraising Campaign Page and redeem online, using the Regl app or at the nearest participating Regal location. For every Movie Ticket Bundle purchase, 25% will be donated back to your organization.

At the end of the campaign, your donation is mailed to you as one check. No more collecting individual payments, tracking and sending redemption codes, or dealing with order minimums–just enroll, share with your community, and collect your check*. That’s it!

 

NAVIGATE TO:

GENERAL

• How does a Regal fundraising campaign work?
• Is my group eligible to participate in a Regal Fundraising Campaign?
• In addition to supporting my cause, why should supporters buy Regal Movie Ticket Bundles?
• How much will my organization raise from a Regal Fundraising Campaign?
• Do supporters have to be in my area to participate in my campaign?

MANAGING YOUR CAMPAIGN

• Is there a minimum purchase requirement to receive donations for my Regal Fundraising Campaign?
• How much do we sell Regal Movie Ticket Bundles for?
• How much money can my organization raise?
• How do I set a fundraising goal for my Regal Fundraising Campaign?
• Can I adjust the timeframe of my Regal Fundraising Campaign?
• How do I view and adjust my Regal Fundraising Campaign settings? 
• What is my Regal Fundraising Campaign Promotion Page?
• How can I make sure I have a successful Regal Fundraising Campaign?
• How do I view my Regal Fundraising Campaign progress?
• How do I see who has supported my Regal Fundraising Campaign so far?

CAMPAIGN PROMOTION

• When/how often should I promote my Regal Fundraising Campaign to my community?
• What promotional tools will I receive to help promote my Regal Fundraising Campaign?
• There is an issue with one of my Regal Fundraising Campaign promo tools, what do I do?
• How do I add people to my team to help promote my Regal Fundraising Campaign?
• I was added as a Team Member to a Regal Cinema Fundraising Campaign, what do I do?

PURCHASING REGAL MOVIE TICKET BUNDLES

• How much of the Regal Movie Ticket Bundle price goes back to my organization?
• How do supporters purchase a Regal Movie Ticket Bundle from my campaign?
• What are acceptable payment methods for Regal Movie Ticket Bundles?
• What products are available for my supporters to order through my Regal Fundraising Campaign?
• Does my Regal Movie Ticket Bundle expire?

REEDEEMING REGAL MOVIE TICKET BUNDLES

• Where can supporters redeem their Regal Movie Ticket Bundles?
• How will supporters redeem their Regal Cinema Movie Ticket Bundles?
• When will my supporters receive their Regal Movie Ticket Bundle redemption codes?
• One of my supporters is having an issue redeeming their Regal Movie Ticket Bundle, how can I help them?

RECEIVING MY DONATION

• When (and how) will I receive my donation for my Regal Fundraising Campaign?

 

COMMON QUESTIONS

How does a Regal Fundraising Campaign work?

Making a Fundraising Campaign Request

Fundraising with Regal is easy! First step is to sign up and request a campaign. While your request is under review, you can get started customizing your campaign, campaign start and end date, your fundraising goal & more!

Once you’ve requested a campaign, your campaign will typically be approved within 1-3 business days. You will receive an email notification if your campaign is approved and then it’s time to promote!

Promoting Your Campaign

When you create a Regal Fundraising Campaign, you receive a custom promo kit with 20+ tools to help you spread the word with your supporters and on social media-including social media feed and story posts, videos, and captions as well as templates for text and email blasts to your network.

Pictured Above: Social Media Post Image - Promo Tool Example

All that's left is to share your Campaign Promotion Page on social media, send an email blast to your friends and family, anything to spread the word to your community about how they can give back and get great benefits in the process!  

Supporters can give back to your organization by buying a Regal Movie Ticket Bundle for themselves, or as a gift from your unique Campaign Promotion Page and redeem them online or at their Regal location. 

Receiving the Donation

We will keep you updated on supporter participation throughout the duration of the campaign. Once the end date has passed, we will email you the results and mail a donation check of all proceeds earned during the campaign to the address you have provided. The check will be delivered within 4-6 weeks of the campaign end date.

Is my group eligible to participate in a Regal Fundraising Campaign?

Organizations are welcome to submit a signup request. You will be notified by email if your signup application has been approved. The clock starts once you’ve received an email notifying you that your campaign has been confirmed! Campaigns are typically confirmed within 1-3 business days of signing up.

In addition to supporting my cause, why should supporters buy Regal Movie Ticket Bundles?

Whether buying it as a surprise gift for your team, or as an enjoyable experience for the family, Regal Movie Ticket Bundles are a classic that everyone can enjoy.

How much will my organization raise from a Regal Fundraising Campaign?

Promotion is key! Spread the word via multiple channels–like social media, text and printed flyers–and add team members to your campaign to exponentially increase awareness of your fundraiser. 

Do supporters have to be in my area to participate in my campaign?

Not necessarily. This offer is valid at participating Regal locations across the U.S listed here.

MANAGING YOUR CAMPAIGN

Is there a minimum purchase requirement to receive donations for my Regal Fundraising Campaign?

No. There are no campaign minimums to participate. All you have to do is create a campaign and promote this magical deal to your community!

How much do we sell Regal Movie Ticket Bundles for?

A Regal Movie Ticket Bundle costs $30.00 and your organization receives 25% of the purchase price*. Each Regal Movie Ticket Bundle is redeemable at any participating Regal location.

*Keep in mind: Standard credit card processing fees + $1 for check processing deducted from your total donation.

How much money can my organization raise?

Considering that 2 tickets for 30.00 dollars ($30.00) and the standard credit card processing fees + $1 for check processing will be deducted from your total donation, it will depend on how many people purchase the tickets. It will be very important to promote your page. 

How do I set a fundraising goal for my Regal Fundraising Campaign?

Once you complete the signup for a Regal Fundraising Campaign, you will immediately be prompted to set a fundraising goal. This can be a dollar amount ($500.00 for example) or a number of Regal Movie Ticket Bundle you’d like to sell. 

Note: Once your campaign has started, you will not be able to adjust the type of goal you have created (Movie Ticket Bundles vs total donation amount). For example: if you set a fundraising goal of $500.00, after the campaign start date you can increase the goal to $700.00, but you cannot change the goal to 50 Movie Ticket Bundles sold. 

Can I adjust the timeframe of my Regal Fundraising Campaign?

Absolutely! After submitting a request, you will be prompted to adjust the timeframe of your campaign while your request is in review. Once your campaign has started, you won’t be able to make changes to the date or goal.

Campaigns have a maximum duration of 90 days–besides this, feel free to customize your campaign to a timeframe that works best for your schedule!

Note: By default, campaigns will begin the day after they have been reviewed and approved. Once your campaign has begun, any changes to your end date must be requested by messaging our support team.

How do I view and adjust my Regal Fundraising Campaign settings? 

Once you create a Regal Fundraising Campaign, you will be able to manage all of the details of your campaign from your Campaign Management Page. 

(Pictured Above: Example of campaign management page)

From this page you can adjust the campaign settings listed below (“Manage” tab), access your promo tools (“Promote” tab), and view all supporters of your campaign so far (“Supporters” tab).

Customizable Campaign Settings:

• Fundraising Goal
• Campaign Start and End Date
• “Why We’re Raising” Description
• Organization Logo

What is my Regal Fundraising Campaign Promotion Page?

Once your campaign is live, you will get a Campaign Promotion Page where your supporters can buy Regal Movie Ticket Bundles and give back to your organization. This page is unique to your campaign and highlights to supporters why you’re raising, campaign progress, and a list of all donors so far!

Members of your community can purchase Regal Movie Ticket Bundles for themselves, or as a gift for friends and family, and redeem their Movie Ticket Bundles online or at the nearest participating Regal location. Once your campaign is complete, a donation check will be mailed to the address listed on your organization’s profile

How can I make sure I have a successful Regal Fundraising Campaign?

The best way to have a successful fundraising campaign is to make sure people know about it!  Here are a few tips to keep in mind:

1. Set a goal. To be successful, you should have a fundraising goal in mind that you want to hit. Your Campaign Promotion Page helps supporters visualize your progress and motivates them to help you get there.
2. Get your organization involved. Add team members to your campaign to exponentially increase awareness of your fundraiser. 
3. Spread the word via multiple channels. We offer 20+ custom tools spanning social media, printed flyers, text and email to help you stay on top of promotion.
4. Choose a campaign timeframe that is ideal for the supporters you want to reach. Organizers tend to run campaigns for 14-30 days surrounding a popular event or season (Back-to-School, Halloween, etc) to allow time for people to participate without losing the sense of urgency that can fade with longer campaigns. 

(Pictured Above: Example of custom campaign promotion page)

How do I view my Regal Fundraising Campaign progress?

You and all of your supporters can view your progress from your Campaign Promotion Page! 

(Pictured Above: Custom Campaign Promotion Page)

Here you can view the number of Regal Movie Ticket Bundles sold, total donations so far, and also view a full list of supporters along with their personal messages for your campaign.

How do I see who has supported my Regal Fundraising Campaign so far?

View all supporters of your campaign from the “Supporters” tab of your Campaign Management Page:

(Pictured Above: Example of supporter tab in the campaign management page)

Access your Campaign Management Page by signing in to your account and clicking “Manage” next to your active/upcoming campaign on your GroupRaise dashboard.

CAMPAIGN PROMOTION

When/how often should I promote my Regal Fundraising Campaign to my community?

A potential supporter must see a message at least 7 times before they'll be provoked to an take action.

Most people do not act the first time they are prompted to support your campaign. There are a few reasons for this:

• Too busy at the moment
• Don’t have a credit card nearby
• Have questions about the program
• Want to talk to someone else before deciding
• Waiting for social proof that other people are getting involved

There is an easy way to counteract this: spreading the word over multiple channels, at key milestones of your campaign! This reminds supporters that this is something they can still benefit from and how easy it is to participate. 

We have done the work of creating the social posts, emails and texts that you need AND we go one step further to send you email notifications prompting you to post in specific channels at key moments of your campaign! Here are the best times to give your promotion a boost:

• First day of your campaign
• Days 2-3 of your campaign
• Weekly reminder, ideally early in the week
• Goal-related milestones hit (25%, 50%, 75% to goal)
• Time-related milestones hit (halfway through the campaign, one week left)
• Deadline reminders (72, 48 hours)
• Last day of campaign

If you ever have any questions about promotion, we can help! Just reach out to our support team and we’d be happy to help guide you through your promotion strategy for your campaign.

What promotional tools will I receive to help promote my Regal Fundraising Campaign?

We generate over 20 promo tools to save you time while expanding your reach. These tools are always accessible from your Campaign Management Page and, as a bonus, we’ll send you notifications via email recommending what to post (and where!) at key moments of your campaign. Promo tools include:

• Campaign Promotion Page
• Printable Flyer
• Social Media Images (with suggested captions!)
• Social Media Story Posts
• Social Media Videos
• Forwardable Texts
• Forwardable Emails
• Facebook Event Banner + Description

You can use these tools to create your own promotion strategy or use our Campaign Promotion email notifications as prompts to post! All captions, texts and emails are suggestions that you are free to edit to whatever suits the needs of you and your organization.

There is an issue with one of my Regal Fundraising Campaign promo tools, what do I do?

All promo tools are designed based on information in your profile associated with your campaign. If the information in an image or video is incorrect, please first check your campaign settings to confirm that the information in the image/video is not accurate.

Keep in mind that any changes made to your campaign require at least 24 hours to be applied to promo images and videos. This applies to changes to your fundraising goal, number of supporters, total donations so far, etc. 

If there is an issue with any of your tools beyond this, please let us know so we can look into it further and get you back on track!

How do I add people to my team to help promote my Regal Fundraising Campaign?

When it comes to fundraising promotion, the more the merrier! Enlist help from your organization and anyone who wants to get involved (and increase your donations by up to 10x!) by building a Fundraising Team.

When you invite someone to join your team they will receive an email invitation. They become “Active” once they accept this invite and will then get access to all the same promo tools you do as an organizer, as well as email notifications prompting them when it’s a good time to post!

Team members will receive a unique Campaign Promotion Page url with their own referral code that allows you to track which Regal Movie Ticket Bundle purchases came from their promotion efforts from your Campaign Management Page. You can also set a Fundraising Goal for each member as motivation to get the word out!

I was added as a Team Member to a Regal Cinema Fundraising Campaign, what do I do?

As a team member, your role is simply to support the campaign organizer in their promotion efforts, and we’ve made this easy!

Once you’ve accepted your email invitation, you will get a unique referral url to use in your promotion that will help the organizer track all purchases attributed to your promotion efforts. 

The organizer will set a fundraising goal for you that you can then adjust to an amount that you feel is achievable. To help you reach your goal, you will also get access to promo tools custom-made for this campaign and email notifications prompting you to post in specific channels at key moments of the campaign!

Have more questions? Contact the organizer of the fundraising campaign or reach out to our support team.

PURCHASING REGAL MOVIE TICKET BUNDLES

How much of the Regal Movie Ticket Bundle price goes back to my organization?

25% of each 30.00 dollar ($30.00) Regal Movie Ticket Bundle goes back to your organization*. Each order of Regal Movie Ticket Bundle is redeemable at any participating Regal location.

*Keep in mind: Standard credit card processing fees + $1 for check processing deducted from your total donation. Campaigns resulting in no sales are not charged these small fees.*

How do supporters purchase a Regal Movie Ticket Bundle from my campaign?

(Pictured Above: Example of purchase experience - campaign promotion page)

Supporters can buy on your Campaign Promotion Page as soon as your campaign begins! They can purchase as many as they want in one transaction and they have the ability to gift them to those they care about.

What are acceptable payment methods for Regal Movie Ticket Bundles?

You can purchased online on your Campaign Promotion Page via debit or credit card (Visa, MasterCard, Discover, or American Express). 

What products are available for my supporters to order through my Regal Fundraising Campaign?

Supporters can purchase Regal Movie Ticket Bundle through your Campaign Promotion Page. This is redeemable at any participating location. 

*Please Note: The final campaign donation will be subject to standard card processing fees placed by payment processors ($0.49 + 2.6%) + $1 for check processing. GroupRaise does not charge a platform fee or take a % of your online donations.

Does my Regal Movie Ticket Bundle expire?

No! Once you buy your Regal Movie Ticket Bundle, you can reedem it at any time.  

REEDEEMING REGAL MOVIE TICKET BUNDLES

Where can supporters redeem their Regal Movie Ticket Bundles?

Regal Movie Ticket Bundle can be redeemed at any Regal location, listed here. They can also go online or use the Regal app. 

How will supporters redeem their Regal Cinema Movie Ticket Bundles?

REDEMPTION INSTRUCTIONS

You can redeem your Regal Movie Ticket Bundle either online, using the Regal app or in-person at your preferred Regal location. One Regal Movie Ticket QR code is valid for one Standard Regal Movie Ticket. 

Box Office Redemption

1. Tell a staff member at the box office or concession counter that you have a Fundraising Regal Movie Ticket Bundle(s) to redeem. (Note: This step can also be completed at a lobby kiosk.)
2. Select “Redeem this Code”, which will display a pop-up window where you can select “View Code”.
3. Scan QR code for each movie ticket and complete the transaction either with a staff member or at the lobby kiosk.
4. Select “This Code Has Been Redeemed”. Pressing this button is for your own records, and will indicate to the GroupRaise system that the order has been redeemed.

Online Redemption (or using Regal app)

1. Select Showtime Visit www.RegMovies.com or use the Regal app, select your desired movie showtime at your preferred Regal location.	Showtime Selection
2. Select ALL Seats Select the number of seats for everyone in your group. NOTE: If there are more people in your group than the number of redemption codes you have, you will need to pay the full ticket price for those additional seats.	Seat Selection
3. Enter Redemption Code(s) Enter your 15-digit code(s) in the Promo Code | Voucher section then select “Add” NOTE: For each code you enter, the Adult ticket count will go down and new tickets will appear as REG PRM 2018 (see example).	Before Adding Code(s)	After Adding Code(s)
4. Complete Checkout Complete checkout when you pay online then follow the instructions in your email confirmation to redeem your tickets at the theater, and enjoy the show!	Complete Checkout

A Note on Fees and Charges

A $1.89 convenience fee applies to movie tickets redeemed online. In-person redemptions are not subject to this convenience fee. Redemptions in states like NY, NJ, CA may also be subject to an additional market fee at the time of redemption. Select Regal locations may charge an additional $1 fee for showings in auditoriums with recliner seating.

Ticket prices can vary slightly by location and time of purchase. The Regal Movie Ticket Bundle is designed to cover standard adult ticket prices. 

If you encounter issues redeeming, please contact our support team at [e-mail] and we will contact Regal directly to resolve it.

 

When will my supporters receive their Regal Movie Ticket Bundle redemption codes?

Immediately! After they have purchased from your Campaign Promotion Page, they will receive an email notification letting them know that their payment has been processed with a link to access the redemption codes for their tickets.

One of my supporters is having an issue redeeming their Regal Movie Ticket Bundle, how can I help them?

If a campaign supporter is encountering an issue redeeming their tickets, it is best for them to contact our support team at [e-mail]. We will need to know the name and email address associated with the order, as well as the specific issue they need resolved. If relevant, attaching screenshots is useful.

RECEIVING YOUR DONATION

When (and how) will I receive my donation for my Regal Fundraising Campaign?

When your campaign is complete, you will receive an email notification letting you know how much you’ve raised for your organization. Your donation check will be mailed to the address listed on your organization profile within 4-6 weeks of your campaign end date.

Interested in receiving your donation in another way? Let us know by sending our support team a message!

*Please Note: The final campaign donation will be subject to standard card processing fees placed by payment processors ($0.49 + 2.6%) + $1 for check processing. GroupRaise does not charge a platform fee or take a % of your online donations.